RSTO Services

Outsourced eCommerce & Online solutions for SMEs.

Outsourced eCommerce Services

Sales
If acquiring small to medium businesses (SMEs) is part of your acquisition strategy, then RSTO is your solution. We are focussed on generating sales revenue via telesales and campaign marketing for outbound & inbound sales closing.

  • Telesales
  • Account Reviews
  • Welcome 2 Service
  • Customer activations

Production
We provide SMEs with a variety of online products including web sites, SEO, PPC, email marketing etc. These products are specifically designed to acquire customers during and at different points throughout their ebusiness lifecycle.

  • SME Web Site Suite
  • Partner Portal Development
  • Online Marketing
  • CRM Solutions

Operations
Operations facilitate end-to-end processes for the implementation, delivery and reporting of all Partner campaigns. This highly complex activity ensure all departments work seamlessly and efficiently in delivering Partner objectives. Typical processes include:

  • Adapting our standard delivery workflow to align with Partners customer base and proposed product portfolio
  • Providing email marketing campaigns with detailed open, click-thru and sales rates
  • Integrate workflow into our ERP system in order to manage all end customer communications and transactions, fully customised with your branding

Infrastructure & Reporting
RSTO have a deliberate and continued investment strategy in technology solutions and processes. However this investment is no panacea and is supported by extensive training. Our infrastructure is key to operational efficiently and data mining capability on every aspect of our business to provide pinpoint reporting to Partners. Full-reporting of Sales volumes, delivery and customer satisfaction can be automated on a daily, weekly or monthly basis as required.